Hp Scan to Email the Test Was Unsuccessful Try Again
HP Scan to Email Setup not working? Check your HP'southward DNS settings
While doing IT Back up tasks, the meridian reason we accept discovered that keeps the scan to electronic mail feature from working is that there are missing network configuration settings that demand to be manually added to the HP. The missing settings are usually the primary or secondary DNS servers. HP refers to this every bit Preferred DNS Accost and Alternate DNS Accost. DNS servers are what allows any computer, printer, server or smartphone to communicate over the internet. If y'all are attempting to setup scan to email on an all in one device (regardless of the make and model of scanner) check that there is at to the lowest degree one DNS server accost listed. Without a DNS server being listed, then your HP all in one volition not exist able to communicate with the internet to send your scan via email.
What DNS Server settings to use?
If you do not run across a DNS server address listed in the network settings of your HP then one will need to be added. You lot could utilize the DNS server addresses readily available from your Internet access provider (ISP). Each Isp has their ain individual DNS servers and you are gratuitous to use them. For example, if y'all are a Comcast Internet customer y'all tin can utilize the DNS IP addresses 75.75.75.75 and 75.75.76.76 or as an alternative yous can employ Google's Public DNS IP addresses 8.viii.8.eight and eight.8.four.4.
Non But HP
If you are having problems with getting browse to electronic mail to function on any printer, copier, all in 1 or scanner, check for proper DNS settings. It is something that tin can be hands disregarded on any Ricoh, Canon, Xerox, Epson, Samsung, Dell, OKI, Panasonic, Sharp, Kyocera or Konica Minolta.
Commodity Disclaimer
This article is assuming that yous have followed the manufacturers user manual and instructions for setting up your device for scan to email and that all other instructed settings are correct. It besides assumes that you lot accept input the right SMTP server email settings into your HP scanning device. If you lot notice that yous practice take accurate DNS addresses and you are all the same not able to browse to email after reviewing this article, and then we would recommend that you contact Support directly from the printers manufacturer. If y'all would prefer in-person assist, then you lot might consider looking for a local computer support professional person or Information technology Support company like us to assist you lot farther.
HP Scan to Electronic mail FAQ
How do I get my printer to scan to e-mail?
If your printer is capable of scan to email, at that place will be instructions in your printers user manual. If you do not have that user manual, so one tin be downloaded in PDF format from the printer manufacturers website. Some needed settings volition depend on your email provider. You tin can generally find these settings online past searching for your electronic mail provider's SMTP setup.
What does irresolute your DNS to 8.viii.8.viii do?
Changing primary DNS to Google'south 8.8.8.8 DNS server means the device with that DNS setting volition at present perform domain proper noun service lookups to Google's DNS servers. Well-nigh homes and businesses by default employ their ISPs DNS settings. Google DNS can be used as a primary DNS or equally a backup DNS setting in instance your primary DNS provider goes downwards. Having a backup DNS setting ways your device will even so be able to resolve net addresses.
Why is my HP printer not scanning to my e-mail?
In the issue you accept setup your HP printer to browse to e-mail but the emails are not being sent, then check the DNS settings on the HP printer. You more than probable have the IP address and Gateway IP configured properly for the HP printer but if at that place is no DNS accost entered, the printer will not have a fashion of sending email over the internet. Endeavor using a DNS accost such as Google's DNS, viii.viii.8.8.
How exercise I scan from HP printer to Gmail?
Google recommends using their Google Workspace SMTP relay service for setting upward your HP printer to send emails to Gmail. Search Google for 'gmail scan to e-mail' for a thorough guide from Google Support regarding this setup.
Source: https://www.landontechnologies.com/blog/hp-scan-to-email-setup/
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